Business operations
Workflow coordination, operational follow-through, documentation, and visibility across active projects.
INTERNATIONAL BUSINESS / U.S.-FACING OPERATIONS
Where people, process
and business align.
I'm Nayane Bittencourt. I bring together project coordination, business operations, and client relations, with hands-on experience supporting U.S.-based teams and multicultural collaboration from Brazil.
BRAZIL-BASED · GLOBAL MINDSET
NB.OPERATIONS · RELATIONSHIPS · EXECUTION
01 — NAYANE BITTENCOURT
01 / Business environment
U.S.-facing operations
Cross-cultural communication with American clients and business partners.
02 / Ways of working
Cross-functional execution
Coordinating deliverables, approvals, stakeholders, and timelines.
03 / Knowledge transfer
Team training & leadership
Developing operational guidance and sharing it with teams.
01 / EXPERTISE
The work behind the outcomes.
My experience sits at the intersection of operations, communication, and collaboration — supporting the systems and relationships that keep business moving.
U.S. client relations
Clear communication with U.S.-based clients, business partners, and internal teams across operational priorities.
Project coordination
Managing interdependent tasks, deadlines, approvals, and deliverables across multiple stakeholders.
Training & process improvement
Translating operating procedures into guidance, onboarding resources, and practical learning experiences.
02 / SELECTED WORK
Experience, made tangible.
Representative projects from my professional experience. Details are summarized or anonymized to respect business confidentiality.
01
OPERATIONS · COORDINATION
U.S. stakeholder & workflow coordination
Coordinating day-to-day workflows with U.S.-based clients, business partners, and internal teams — from initial requests through approvals and follow-up.
02
LEADERSHIP · ENABLEMENT
Operational training & knowledge transfer
Co-developing operational training materials and presenting workflows to a multi-team audience, including U.S. colleagues joining live.
03
REPORTING · PROCESS
Operational visibility & reporting
Building spreadsheet-based tracking tools to organize work status, regional information, and pending actions.
03 / ABOUT
A business-minded approach, grounded in execution.
My professional background connects Marketing and International Trade studies with hands-on experience supporting U.S.-facing business operations from Brazil.
I work across project coordination, client relations, and cross-functional collaboration, helping teams align priorities, communicate clearly, and keep deliverables moving.
I value thoughtful relationships, organized processes, and practical solutions that create clarity across teams and cultures.
Education
Technologist Degree in Marketing (2025)
Technologist Degree in International Trade (expected 2026)
Languages
Portuguese · Native / English · Advanced / Spanish · Conversational
Operational training presentation · Company internal event04 / LEADERSHIP & KNOWLEDGE SHARING
Leading through clarity and shared knowledge.
A real internal operations training presentation for approximately 30 participants, with U.S.-based colleagues joining live. I co-developed training materials and presented practical procedures and workflows to the wider team.